Privacy Policy
Last Updated: August 4, 2025
Thank you for using Hallofan (hereinafter referred to as "the App"). We take your privacy very seriously and are committed to protecting the security of your personal information. This privacy policy aims to inform you about how we collect, use, store, and protect your personal information, as well as the rights you have regarding such information. Please read this policy carefully before using the App.
1. Information We Collect
1.1 Personal Information
In the course of your use of the App, we may collect the following personal information:
- Account information: When you register or log in to the App, we may collect your email address, username, password (stored in encrypted form), etc.
- Contact information: If you choose to provide it, this may include your name, phone number, etc.
- Payment information: If you use the paid features of the App, relevant payment account information may be collected (we do not store complete credit card information; such information is processed by third-party payment processors).
1.2 Non-Personal Information
We may also collect non-personal information that cannot identify a specific individual, including but not limited to:
- Device information: Such as device model, operating system version, unique device identifiers, network information, etc.
- Usage data: Such as the features you use in the App, pages you visit, buttons you click, duration of use, etc.
- Location information: If you allow it, we may collect your approximate location information (only for device connection purposes).
2. How We Use Information
The information we collect will be used for the following purposes:
- Providing and maintaining the functions and services of the App
- Improving and optimizing the user experience of the App
- Personalizing your experience and providing customized content and recommendations
- Processing your requests and feedback
- Conducting app analysis and market research
- Preventing fraud and ensuring app security
- Sending you important notifications (such as service changes, security alerts, etc.)
3. Information Sharing and Disclosure
We respect your privacy and will not sell your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent or authorization
- Sharing with our partners to provide the services you request (these partners will adhere to similar privacy protection standards)
- To comply with laws, regulations, court orders, or government regulatory requirements
- To protect our legitimate rights and interests, user safety, or public safety
4. Information Storage and Protection
We adopt industry-standard security technologies and measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encrypted transmission and storage of data
- Access control and authentication
- Regular security audits and assessments
Your personal information will be stored on servers located within the territory of China. Unless required by laws and regulations or with your explicit consent, it will not be transferred overseas. We will retain your personal information for the necessary period to achieve the purposes stated in this policy. After this period, we will delete it or anonymize it in accordance with the law. We use encryption technology to protect your account password and will not store or share it in plain text.
5. Your Rights
You have the following rights regarding your personal information:
- Right of access: You have the right to request access to the personal information we have collected about you
- Right to correction: If you believe your personal information is inaccurate, you have the right to request us to correct it
- Right to deletion: In specific circumstances, you have the right to request us to delete your personal information
- Right to restrict use: You have the right to request us to restrict the use of your personal information
- Right to data portability: You have the right to request us to provide your personal information in a structured, commonly used format
- Right to withdraw consent: You may withdraw your consent to the collection and use of certain information (this may affect the use of some features)
- We will verify and respond to your requests for exercising the above rights within 15 working days upon receipt. In special cases, the period may be extended to 30 working days (with prior notification).
To exercise the above rights, please contact us at 1834962459@qq.com.
6. Third-Party Services
The App may contain links to or integrations with third-party services, such as social media plugins, analytics tools, etc. These third-party services have their own privacy policies, and we are not responsible for their privacy practices. We recommend that you review the privacy policies of these third parties.
Third-party services that may be involved include:
- ffmpeg (used only for local audio and video processing; does not collect or transmit any user information)
7. Children's Privacy
The App is not intended for children under the age of 16. If you are a minor under the age of 14, please do not provide any personal information to us. If we discover that we have inadvertently collected personal information of children, we will immediately take measures to delete such information. If you are a parent or guardian and find that your child has provided personal information to us, please contact us at 1834962459@qq.com.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we make material changes, we will notify you through in-app notifications, email, or other appropriate means, and update the "Last Updated" date at the top of this policy. We recommend that you review this privacy policy regularly.
9. Contact Us
If you have any questions, suggestions, or complaints about this privacy policy, please contact us through the following methods:
- Email: 1834962459@qq.com
- Address: Area F, 6th Floor, Lilian Technology, No. 63 Jiazitang Avenue, Guangming New District, Shenzhen